to99 Terms and Conditions

Applicability

These terms and conditions ("Terms") form a legal agreement between to99 ("we", "our", "platform") and any user ("you", "member") of the to99.cam website. By using the to99 website or services, you are considered to have agreed to these Terms. If you do not agree with these Terms, please refrain from using the platform.

Age Restriction

to99 is an adults-only platform. Only individuals aged 21 or above may register and use the services. Opening an account for anyone under age is strictly prohibited. to99 may request the necessary documents for age verification at any time.

Registration Requirements

• Each individual may operate only one account. Creating multiple accounts may result in all accounts being closed.
• You must provide accurate, complete and up-to-date information at the time of registration.
• It is your responsibility to keep your account password and login details secure.
• Transferring, selling or sharing your account with anyone else is strictly prohibited.
• Notify to99 live chat support immediately of any unauthorized access to your account.

Identity Verification

to99 may verify a member's identity at any time, especially before large withdrawals. This process may require submission of a national identity card, passport or other government-issued documents. Withdrawals may be held until verification is complete.

Account Suspension or Closure

to99 reserves the right to suspend or permanently close an account without notice for any of the following reasons:

• Providing false information or engaging in fraudulent activity.
• Operating multiple accounts.
• Abusing the bonus system.
• Exploiting technical errors or vulnerabilities.
• Misconduct toward other members or to99 staff.

Deposit

• Supported payment methods on to99: bKash, Nagad, Rocket and bank transfer.
• Minimum deposit amount: ৳200 (for each method).
• Deposits are generally added to the account instantly. For network-related delays, please contact support.
• Deposited funds must come from your own payment source only.
• Depositing using third-party accounts or cards is prohibited.

Withdrawal

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: generally 15 minutes to 2 hours.
• Withdrawals will only be sent via the same method used for the deposit.
• Account verification must be completed before making a withdrawal.
• Withdrawals may be held until active bonus wagering requirements are met.
• Withdrawals may be held and investigated if fraud or irregular transactions are suspected.

Welcome Bonus

First-time depositing members are eligible for a 200% first deposit bonus of up to ৳8,000. To receive this bonus, you must:

• Deposit a minimum of ৳200.
• Wager the bonus amount 15 times (15x) before it becomes withdrawable.
• Complete the wager within the specified time after receiving the bonus.
• The welcome bonus may only be claimed once per account.

General Bonus Terms

• All bonus offers have their own specific terms which are stated in the bonus description.
• Having multiple bonuses active at the same time is generally not permitted unless specifically stated.
• Attempting to withdraw without meeting bonus terms may result in the bonus being forfeited.
• to99 reserves the right to modify, suspend or cancel any bonus offer at any time.
• If bonus abuse is found, all winnings will be forfeited.

Fair Play Policy

to99 is committed to ensuring fair play in all games. Our games are powered by certified Random Number Generator (RNG) technology, which keeps every result completely independent and unpredictable.

Prohibited Activities

• Using any software, bot or automated tool for betting or operating games is prohibited.
• Intentionally exploiting technical vulnerabilities or errors in games is prohibited.
• Collaborating with other members or "chip dumping" is prohibited.
• Unusual winnings gained due to technical errors will be considered void.

Game Cancellation and Disputes

If any game or bet remains incomplete due to a system error, network disruption or other reason, to99 reserves the right to cancel or restore that bet. If you have a dispute over a game result, please contact us via live chat or email within 24 hours.

VIP Levels and Benefits

to99's VIP program has four levels. Each level comes with a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.

Moving up to a higher level depends on your overall activity and relationship with to99.

VIP Terms

• VIP benefits are personal and non-transferable.
• VIP status may be revoked if any violation is proven.
• Cashback benefits are subject to their own wagering requirements.
• to99 reserves the right to change the structure of the VIP program at any time.

Protection Measures

to99 treats responsible gaming as its highest priority. Members may use the following tools at their own convenience:

• Setting daily, weekly or monthly deposit limits.
• Taking a temporary break (cooling-off period).
• Applying for self-exclusion.

To activate these tools, contact our 24/7 live chat support directly.

Protection of Minors

If underage members of your household also use your device, please keep a password on your account and always log out of to99 at the end of each session. to99 will not be held responsible for any transactions made on behalf of a minor.

Data Collection and Use

to99 uses personal data collected during registration and transactions solely for providing services, verifying identity and ensuring security. Data is not sold to third parties. However, data may be shared when legally required or upon request from a regulatory authority.

Technical Security

to99.cam uses SSL encryption technology to keep all transactions and personal data secure. Regular security audits are conducted on our systems. For more details, please read our Privacy Policy.

Service Provision Limits

• to99 reserves the right to temporarily suspend services during technical maintenance or unforeseen circumstances.
• to99 is not responsible for internet connection disruptions or device-related issues.
• to99's liability for any loss caused by temporary service disruptions is limited.
• to99 is not fully liable for technical issues arising from third-party game providers.

Law and Jurisdiction

to99's own policies apply for the interpretation and enforcement of these Terms. Any dispute will first be addressed through an amicable resolution process. If unresolved, to99's administrative decision will be considered final.

Terms Updates

to99 reserves the right to change these Terms at any time. Updated terms take effect as soon as they are published on the site. Users are advised to review this page regularly. Continued use of the platform after any changes to the Terms will be considered as your agreement to the updated Terms.

Support and Contact

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: Use the site's live chat feature for 24/7 instant support.
• Email: [email protected]
• Our support is operated in Bengali.